QUESTIONS and ANSWERS
1. What is the difference between mechanical and electromechanical locks?
Mechanical locks have a cartridge in them and unlock by a mechanical key. Locations for installation in the door are almost standard. The presence of visible part of the lock on the outside of the door is the basis for a benchmark point and for easily and quick establish the precise location for drilling the cartridges.
The electromechanical locks Bulkey have no visible part and standard space for installation. The cartridge is replaced by an electronic reader that can be installed at any place in the space. Can not establish exact location of the lock to be attacked, and if the reader is destroyed, this will not affect unlock the door, if not issue a command with an authorized key to unlock. The attack by electronic, computer and mechanical effects against Bulkey lock and key reader are useless because there is no direct link between the reader of the electronic key and electronic lock. There is protection against unlocking with unauthorized keys. If a key is lost or more should not be able to unlock the lock there is an easy way to delete it from her, as it is not necessary to change the entire lock or cartridge, along with all keys of the consumers, as in mechanical systems.
2. Why the electromechanical locks are more secure?
The electromechanical locks Bulkey have no visible part and standard space for installation. Instead of a mechanical key, they can be opened electronically. The cartridge is replaced by an electronic reader that can be installed at any place in space. The lock can be installed as on the wing of the door and on the door frame and since there are no visible items you can not establish its exact location to be attacked. Locks themselves are made solid and hard, so as to withstand direct pressure against the door. The electromechanical locks are actuated by a screw mechanism, which does not allow to the points to take in, even if direct impact on them. There is no direct link between the reader and electronic lock. Therefore, any attack to take place against the reader, this will not affect the unlocking the door and damage to the electronic system. The attack by electronic, mechanical or computer effects to lock Bulkey and reader of the key are useless. Since electromechanical locks do not consume any power in locked or unlocked position, even stop the external power or any attempt to influence through the power plant will not cause adverse unlock the door. The door remains protected and the lock locked and protected against crashes in supplying network through built-in module for emergency power.

3. What happen if the power has been cut off in the room?
The electromechanical system Bulkey has an independent battery supply, allowing the system to function normally about 2 weeks, with 10 - 15 entries and exits per day.

4. What to do if I lose or stolen my key?
If a key is lost or more should not be able to unlock the lock there is an easy way to delete it from the system as it is not necessary to change the entire lock or cartridge, as in mechanical systems. If you lose a key for mechanical lock you will have to change the cartridge and together with that all the keys to its users, which at best will cost you at least 60 - 70 levs. However if your lock is case, then you will have to change the whole lock and all keys, which will cost at least 200 levs for quality case lock. In the electromechanical locks Bulkey you just will have to delete the lost key and buy new one which have to record in the memory.

5. What to do if I want one person who has a key to enter no more in my place?
In mechanical locks even take the mechanical key, you can not be sure that the person did not duplicate your key and to insurance from his entry without your consent and permission you have to change the lock or cartridge, and all keys of users of the door or doors.
In electromechanical locks Bulkey can not make duplicates of keys, without a permission by the administrator of the system, ie by you. You can delete the corresponding electronic key of the system, a goal it does not even need you. And only able to temporarily disable access of a key to the system for a specified period of time.

6. How many doors can open a key?
An electronic key can unlock an unlimited number of doors with mounted on them Bulkey locking systems, which allows you to replace heavy bunch with keys with just one convenient, lightweight and secure electronic key.

7. After the closing of the door lock is automatically or manually?
Electromechanical systems Bulkey have two regimes of work and dependent on the willingness of the consumer, after the closing of the door lock can locks itself or necessary for that purpose to issue a command with an electronic key. The system has a chance to quickly switch between different modes of operation.

8. What system can be mounted on a wooden door?
There are no limitations on the type of door, on which will be mounted the electromechanical lock Bulkey. It works on any type doors. In this case the lock should be mounted on the frame of the door.

9. What system can be mounted on a metal door?
There are no limitations on the type of door, on which will be assembled the electromechanical lock Bulkey. It works on any type of doors.

10. What system can be assembled on armored door?
There are no limitations on the type of door, on which will be assembled the electromechanical lock Bulkey. It works on any type doors.

11. If the electronic lock can not be embedded in the door or case do I have an alternative option for electronic locking system?
In cases when the electromechanical lock can not be built in the frame neither in the door (most common in panel blocks with wood doors, where the door frame is metal and made together with the panel and is extremely difficult to do something in it and the door is wooden – it is difficult to build in the lock, because the door weakens and it is hard to spend cables) there is a version for electronic locking with lock type “electromechanical beam”. It is assembled outside of the inside of the door and locks bilaterally. Thus can lock the home stable, without having to change the door.

12. Where are installed readers for electronic keys?
Readers for electronic keys can be fitted to any place, because the have no connection with the lock - no limit in space where they will be (may even at the door of neighbor). Readers have information light indication which may not be switched on at the external reader.

13. What supplies and maintenance require the locking systems for normal operation?
Locking system has no supplies required in normal use. The maintenance, which you must provide is minimal, between 3 and 5 years, the system inform you itself when and what to do.

14. What supplies has the electronic key?
The electronic keys have no supplies! The contact electronic keys are extremely hardy at any type of effects and do not wear out, unlike mechanical keys. The contactless keys - type key ring are also extremely hardy of mechanical effects, unlike the contactless keys - type of card, which in translation can cease to function.

15. Why locking systems Bulkey are resistant at vandalism?
- Can not block the locking system by easily and available materials(as in mechanical conclusions –a stick or drop of glue block the mechanisms of lock and to open the door it is imperative to cut the door!)
- Contact readers are protected from electric shock strikes, electrical and electromagnetic effects, glues, paints and other chemical reactions, resistant to mechanical effects too. Contactless readers compared with mechanical locks are also much more protected and secure. Compared with the contact it is more difficult to implement protection against electric shock, electromagnetic and mechanical effects. In contactless readers places reliance on that reader is hidden (but only for casual passer-by!)
- If the reader has been damaged there is a module for emergency unlock by which you can open the door without any problems and can recovery the system easy and cheap, unlike mechanical, where if there is a problem is needed broaching, cutting, etc., then change the cartridge and all keys.

16. What is visible on the outside of the door if locking system Bulkey is installed?
Absolutely nothing! In the contact system can be seen only reader for electronic keys, which is mounted somewhere.

17. If I lose my key and I have no other key, how can I open the door?
By cutting the door. There is no way to open the door without a valid key, unlike the mechanical locks, which always has one to unlock them - either locksmith or thief!

18. If the reader for electronic key is broken, how do I open the door?
By module for emergency unlock if you have one.

19. If something in the lock is broken, how to open the door?
As with mechanical locks - complicated? But this is even more complicated!? Because of this reason, we did our best to make the lock quality, precision and solid, to ensure smooth operation.

20. How to choose a locking system with emergency unit or not?
If you have a way to enter the building except through the door, then you do not need a module for emergency unlock. However, if there is no emergency entrance, then the module is desirable!

21. If I buy a system without an emergency module, can I install it later?
Yes! The emergency module is built in the systems, but is also sold as a separate module for the additional installation.

22. Why is it important the light indication of the reader?
The light indication inside the door is obligatory! It gives information about the status of the locking system - unlocked / locked, is there a supply voltage to it, information about problems at self diagnostic. This information is very important because you can take timely measures if problems arise. If, for example, has stopped the supply voltage to the system (burnt fuse) You'll learn about it and fix the damage. Otherwise, if no such indication, you will not find out if there are problems in locking system while it is not blocked.

23. What is self diagnostic of locking system?
This is intelligent monitoring and analyzing the status and parameters of locking system, like the establishment of problems – for some of them individually take steps to overcome them, while another part - signals. Traces of quantitative or qualitative accumulation of problems or mistakes and reported for them. All that we have achieved and in locking systems, based on our long experience in manufacture and installation of electronic locking systems and our desire consumers to be informed and independent of service workers, and to substantially increase the reliability of the system in operation and rapid correction problems before they reached critical proportions.

24. How to choose what type of lock to use?
Choosing the type of lock is determined by the type of door, the way of opening the door, the type of box and type of room, which is the door.
In relation to the type of room:
- Door for general entrances, a common stop door, rooms with many people, evacuation exits - such doors should be fitted with locks in lightweight construction. Door to which security is not essential you have to install electromagnetic strikes. On doors with medium and high security requirements you should install electromagnets (only on doors with external open) or electromagnetic locks type “Bolt”.
- The doors of homes, exterior doors of offices, warehouses and other facilities which require high and very high level of security and protection are installed electromechanical locks.
In relation to the type of door:
- Aluminum, PVC, metal thin sections - electromagnetic strikes, electromagnetic locks type “Bolt” and electromagnets
- Metal doors - all types of locks
- Wooden doors - all locks for installation on the frame of door and lock type “Beam”
In relation to the type of opening the door:
- Door opens inwards - any type locks for installation of door or safe, except electromagnet
- Door opens outwards - any type locks for installation in the door, electromagnets or locks for mounting in the case, which fit in the profile of the case, so no easy access to them from outside.

25. How many electromechanical locks should be installed on a door to provide good protection?
There are no limitations in the number of locks which can be fitted to one door, but in almost all cases, if the door is solid and sufficiently strong structure one lock is sufficient. If the door is less, then this problem can be compensated with two locks or electromechanical lock type “Beam”.

26. Why it is necessary to lock the door well if I can secure my home with alarm system, SOT /security and observation technologies/ or video surveillance?
All alarm systems react when thieves are already in your site and from there it is a matter of time and reaction of you or a security company. But thieves are already inside! The time for reaction is possible and often long enough (a matter of minutes) to disappear very valuable objects. Quality locking of the front door prevents thieves to penetrate quiet and easy into your site. If entry into the site is easy, the security equipment significantly reduced its severity. But if the entry into the facility is difficult, for thieves is better and easier to find another more accessible subject to theft (and these have enough!).

27. Does it still make sense to put the alarm when I have installed locking system Bulkey?
Thieves usually enter through the door, but if they failed and have a huge desire, then they enter through the windows, but always go out trough the door. In electronic locking systems the only "weak" point inside in your absence is the button for quickly and easily unlock that everyday is very convenient and practical, but through him uninvited guests can calmly unlock, after the "party" in your home is over. In combination the locking system and alarm system make fairly good security, because the first guard entrances and exits, and the second alert for intruders. As well as when the alarm is on the operation of the unlock button automatically stops and the thieves will have to use the window - this time to go out.

28. Can I buy only the electromechanical lock Bulkey and manage it with another module, which I have!
Locks Bulkey can be managed with any electronic devices!

29. Can I use fingerprint system to manage the electromechanical lock Bulkey?
Yes. We only advise you to conform to this on what kind of door and where will be mounted a fingerprint reader. These readers is not appropriate to be fitted on external doors, where all people have access to them because most of them are not resistant to vandalism, relatively easily can be damaged or broken, which will cost you significant resources. Attractive is the fact that consumers do not carry anything with them and manage the door only with his finger, but this is a huge disadvantage because most small injuries and pollution on fingers, would create a problem reading and functioning, as sometimes many problems in wet or dry fingers.
